Orange County Garage Doors, INC. | Installation | Repair | Services  714-464-2881    LIC #994802

John came to help me so fast! We had initially talked about switching the entire door, but he could salvage the original part for 1/3 the price discussed initially. He was excellent and very professional. I would highly recommend him. Thanks again!

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1/5/2020

It was a hot day, and I just got home from doing errands.  I opened my garage door, drove in, and pushed the button again to close it when the door just dropped.  The arm connecting the entrance to the actual garage door opener came apart, and truthfully, I didn't know what to do.  I called Orange County Garage Doors, and the person on the phone asked if I could text them a picture, which I did.  I asked how much, and he replied with the answer, and then I said, "let's do it," to which he replied with "I'll head over right now."  

My garage door was fixed within 30 minutes of the door breaking.  He even told me how my spring was the wrong size and that it's not perfect, but it's not bad either. I was relieved.  

After fixing it, he even made sure the motor was up to par with the new adjustments.  It was quick, easy, and affordable.  I will recommend Orange County Garage Doors to friends and family next time they ask for a "garage door person."

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Excellent experience with Orange County Garage Doors! They know what they’re doing! I recommend them to anyone in need of garage door repair or installation; They’re also 24-7, which is just incredible.

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2/10/2020

What a way to start my Sunday.  The garage door spring broke and crashed down. I was afraid I couldn't find someone to fix it today.  I called John, and he was already out on another job. He told me he would come over when done & 45 min Later, he was here.  They gave me a great price and fixed it quickly.  He was sweet, and we recommended him to our neighbor.

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5/17/2020

Awesome service. I used them five years ago to repair & service the garage door spring mechanism. I called them back for a stripped belt on our old garage door power unit. I was relieved to discover that everything was the same with them as it was five years ago. They answered the phone right away, set up an appointment for the following week. They would have come out more quickly if I needed them to (I didn't). They showed up on time for their appointment, examined the unit, and outlined my options, including pricing. Not surprisingly, the several-decades old power unit was not repairable. Amazingly, no pressure to have anything done right away, no attempt to up-sell me on anything, just a neutral explanation of everything, yet they were fully prepared to replace the unit immediately if that was my decision. Since I had used them previously and already had a general sense of how much things cost, I had them follow through and replace the unit. They quickly replaced the team, the switch on the wall, they tuned up, balanced & lubricated the garage door itself, provided me with the new openers, reprogrammed an aftermarket opener that I already had, explained the phone app we can use to open/close/monitor the garage door—all in under 2 hours.

I've always felt that selecting a home repair-related service is not really about money. Anyone doing a bit of research will know how much things should cost but more about honesty, trustworthiness, and reliability. (And from experience, the rock-bottom cheapest service or the high-end slick-marketing expensive service is rarely the right decision). It was reassuring to call the same service after five years, and the same person as five years ago shows up and gives you the same type of neutral explanation of your situation as they did years ago, along with the pricing options for resolving it. I didn't realize how noisy the OLD was until I started opening and closing the garage with the tranquil NEW unit.

I could not have been more delighted with John's service. He and his team are very kind and honest people. I had an AWFUL experience with a previous garage repairman that left me feeling very sour about having to call someone else to come and replace my springs. John gave me beneficial information about the repair process and gave me a sincere quote. It is rare to find a group this straightforward and open. I will recommend John and his team to anyone I know who has ANY issues with the garage door/motor; John has the answers! Thank you!

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6/8/2020

I've been dealing with an electric garage door opening and closing issue for several weeks, and I was finally able to reach out for assistance.

I tried four five-star companies: Sears couldn't deliver assistance until March; two others did not respond, but John of Orange County Garage Doors in Tustin picked up on the first ring, set an appointment for the following day, and was Johnny-on-the-spot at the appointed time. He set about to evaluate the problem and the hardware. With an eagle-eye, He discovered the problem almost immediately and set about to solve it. He reset the tautness of the spring and re-calibrated the motor parameters, and, voila, the door opened perfectly and efficiently and All at a most reasonable price. John and his company, Orange County Garage Doors, need to be first on your list when experiencing various garage door problems. In no way will you be disappointed.

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2/8/2019

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Orange County Garage Doors technician came right on time and got to work replacing the broken spring on my garage door. He did a commendable job, and his charges were very fair. He was done within a short time and went beyond to clean up after himself. I was very impressed and would recommend it to anyone in need of garage door repairs.

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6/7/2020

Friday morning started with a loud bang, and after looking around the house, I noticed that the spring in the garage door snapped. Since I wasn't in a rush, I had John come by Saturday morning.

It was an easy replacement of the springs for him. after hearing him explain the quality and longevity of the springs, I opted for the upgrade because it was easy to see the difference in quality and size of what I had and what I was going through through through to upgrade. It took him about 15 minutes to install the spring, but he spent a lot more time fine-tuning and calibrating the opener to the new springs. That was a nice touch.

I would recommend him for any garage service you may need.

And it was great that he brought his puppy with him.

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5/16/2020