top of page

Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page! Here, you will find answers to some of the most common questions we receive about our products and services. If you have a question that is not covered here, please don't hesitate to contact us.

  • What are your areas of service?
    We serve cities within and around Orange County, CA.
  • What are your hours of operation?
    We operate 24/7.
  • How long have you been in this business?
    OC Garage Doors has been in business since 1999.
  • Are your technicians licensed?
    Yes, We're licensed, Insured & Bonded.
  • Are you open during weekends and holidays?
    Yes, We are open during weekends and holidays.
  • How do I get in touch with your company?
    You may give us a call any time of the day or night via 714-464-2881 and 888-615-4787.
  • Do you give free estimates?
    We can give free basic and rough estimates over the phone. However, if you need a specific site visit for a more detailed estimate, a minimal fee will be charged for logistics. You may email us at anytime for a quote online -
  • Do you install new garage doors?
    We do sell & install new garage doors.
  • Do you make custom sized doors?
    Yes, We can discuss about the possible and allowable shape and size for your door. We will give you proper recommendation if the design will be safe and feasible for you.
  • How much do you charge for your services?
    The cost of our services will depend on the type of job and extent of work needed. Our service fee for coming out & inspect the door is $29, For a free quote you can email us photos at You can call anytime to request a quotation.
  • How much does a new garage door cost?
    The pricing of garage doors vary according to materials, design, strength, and other factors. regular steel door start at $935 installed. Feel free to call our customer service for specific prices of doors.
  • Do you offer guarantees for your work?
    We guarantee, top quality service and materials. All our technicians are professionals and are reliable.
  • What type of garage doors do you repair?
    We repair all kinds of garages doors and electrical gates for both residential and commercial buildings.
  • How often should garage door be checked by technicians for repair?
    Ideally, garage doors must be checked by professional technicians at least once a year.
  • Is it possible to have just a portion of the door replaced?
    Yes, it is possible especially if the issue is just cosmetic. However replacing one of a few sections of a garage door may cost more than having a new door installed. You may consult us for professional advice. ​
  • My garage door cannot / won't open. What could have happened?
    If your garage door won't open that be due to the automatic opener or a broken spring.
  • My garage door cannot / won't close, How should I get it closed?"
    If your garage door won't close, You could try to emergency release and shut the door manually. If the door jammed / uneven, You won't be able to get the door closed, Please call us.
  • How can I keep the garage door in good condition?
    Some garage doors come with a manual with specific maintenance instructions. Follow these. To be sure, have the garage door inspected by professionals yearly.
  • What do I need to prepare before the door technicians arrive?
    The immediate surroundings of your garage door area must be free from items to give our technicians ample space to work on.
  • Do you offer a warranty for the work?
    Brand new doors have a warranty period of five years on sections & tracks. For services, Our warranty is 90 days to one year for labor.
  • What happens to my old garage door?
    When we install a new garage door, we can also take care of the disposal of your old door with NO-FEE.
  • Is it possible to use existing parts and mechanisms of my old door?
  • How do I know if my garage door needs repair?
    Garage doors should smoothly open and close without jamming at any point. If your door seems to be very heavy or if you need to force open or close, then repair is due.
  • Can garage doors be painted?
    Most garage doors can be painted, depending on the type of material. Consult the manual for specific painting instructions.
  • What type of garage door is best for my home or building?
    Depending on your location, some garage door materials may be more fitting for the type of weather, home design, and community. Consult our professional advisers for the best type of garage door for your building. ​
  • What is the leading cause of garage door damage?
    Many garage door damages are caused by being hit by vehicles and lack of maintenance.
  • What types of garage doors do you offer?
    We offer a wide range of garage door styles, materials, and colors to choose from. We have options for residential, commercial, and industrial properties.
  • Do you offer installation services?
    Yes, we offer professional installation services for all of our garage doors. Our experienced technicians will handle every aspect of the installation process, from start to finish.
  • Do you offer maintenance and repair services?
    Yes, we offer a full range of garage door maintenance and repair services. We can troubleshoot and fix any issues you may be experiencing with your garage door.
  • How long will it take to install a new garage door?
    The installation time will vary depending on the specific door you have chosen and the complexity of the installation. However, our team of experienced technicians is dedicated to completing the installation process as efficiently as possible.
  • How do I know if my garage door needs repairs?
    There are a few signs that your garage door may need repairs, including: The door is making strange noises when it opens or closes The door is not opening or closing smoothly The door is off track or appears to be misaligned The door is not responding to the remote control The door is visibly damaged, such as dents or rust
  • How do I troubleshoot common garage door problems?
    Here are some steps you can take to troubleshoot common garage door problems: Check to make sure the door is properly lubricated Check the tracks for any debris or damage Check the springs to make sure they are functioning properly Check the sensors to make sure they are aligned and functioning properly Check the battery in the remote control
  • How do I perform basic maintenance on my garage door?
    To perform basic maintenance on your garage door, you should: Lubricate the door regularly to keep it operating smoothly Clean the tracks and rollers to remove any debris Check the springs and tighten any loose bolts Test the balance of the door by manually opening and closing it Check the weather-stripping to make sure it is in good condition
  • How do I change the battery in my garage door remote control?
    To change the battery in your garage door remote control, you will need to locate the battery compartment. This is usually located on the back of the remote control and is accessed by pressing a release button or removing a panel. Once you have located the battery compartment, remove the old battery and replace it with a new one. Make sure the battery is correctly oriented and the compartment is securely closed.
  • Can I fix my garage door myself, or do I need to hire a professional?
    Some minor repairs, such as lubricating the door or cleaning the tracks, can be done by a homeowner with basic DIY skills. However, more complex repairs, such as replacing a broken spring or fixing a damaged panel, should be left to a professional. Attempting to fix these issues yourself can be dangerous and may cause further damage to the door.

Thank you for visiting our FAQ page. If you have any additional questions, don't hesitate to contact us. We are always here to help.

bottom of page