Warranty Policy

Last Updated: September 23, 2026

At Orange County Garage Doors, we stand behind every job we do. This page explains what our warranties cover, the different types of protection that may apply to your garage door, and how to request service if something isn’t working the way it should.

Our Warranty Commitment

Orange County Garage Doors Inc. has proudly served Orange County, California since 2013. We are a licensed, bonded, and insured contractor (CSLB License #994802), and we believe your peace of mind matters just as much as the quality of our work.

We provide our own warranty on every job we perform. Our warranty ranges from 30 to 120 days, depending on the type of work. Because every job is different, the coverage and duration that apply to your job are confirmed for that specific job before work begins. Keep your estimate and invoice in a safe place — they are your record of the job.

The sections below describe the kinds of work and equipment involved. Manufacturer warranties on doors, openers and parts are separate from our own warranty and are governed by each manufacturer’s terms.

Labor / Workmanship Warranty

Our labor and workmanship warranty covers the quality of the installation or repair work performed by our technicians. If a problem arises because of how the work was done, we’ll come back and make it right.

Our warranty on the work runs from 30 to 120 days, depending on the type of work. The coverage and duration that apply to your service are confirmed for your specific job before work begins.

Garage Door Warranty

When we install a new garage door, our own warranty covers the job — 30 to 120 days, depending on the type of work. The door itself is typically covered separately by the manufacturer’s warranty against defects in materials and workmanship.

Manufacturer coverage varies widely by brand and model and is separate from our warranty. We confirm what applies to your door before work begins, and we’re always happy to walk you through it.

Spring Warranty

Garage door springs do the heavy lifting every time your door opens and closes, so we want you to feel confident in the ones we install. Our warranty applies to spring work on both torsion springs (mounted on a shaft above the door) and extension springs (mounted along the tracks).

Our warranty on spring work falls within our 30-to-120-day range, depending on the type of work, and the duration for your job is confirmed before work begins. Any separate manufacturer coverage on the springs themselves is the manufacturer’s, not ours.

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Opener Warranty

Garage door openers are precision pieces of equipment, and most are backed primarily by the manufacturer’s warranty. Coverage commonly ranges anywhere from roughly 1 to 10 years depending on the brand, model, and which components are involved (for example, motors, belts, and accessories may each have different terms).

We’ll help you understand the manufacturer’s coverage for your opener and assist you in using it when needed. Our own warranty on the opener work is separate from the manufacturer’s, and the terms that apply to your job are confirmed before work begins.

Parts Warranty

Replacement parts we install, such as rollers, cables, hinges, brackets, weather seals, and similar hardware, may also carry the manufacturer’s own warranty, which can range from roughly 1 to several years depending on the part. That manufacturer coverage is separate from our warranty on the job.

Because coverage differs from part to part, we confirm what applies to your job before work begins. If you ever have a question about whether a part is covered, just reach out and we’ll be glad to clarify.

Manufacturer Warranty Information

Many garage doors, openers, and individual parts carry their own separate warranties directly from the manufacturer, in addition to our own warranty on the job. These manufacturer warranties are issued by the brand that made the product and are governed by that company’s terms.

• Manufacturer warranty lengths vary widely by brand, model, and component, which is why we confirm the specific terms for your equipment.
• Where applicable, we recommend registering your product with the manufacturer to activate or extend coverage, and we’re happy to help you do so.
• If you ever need to make a manufacturer warranty claim, we’ll help you navigate the process and put your coverage to use.

Warranty Exclusions

Our warranties are designed to cover defects in materials and the quality of our work under normal use. They do not cover problems caused by circumstances outside our control. The following situations are generally not covered:

Damage Caused by Misuse or Neglect

Coverage does not apply to damage from improper use, lack of routine maintenance, forcing a door or opener, or operating the system in a way it was not designed for.

Accidents & Impact

Damage from accidents or impact, such as a vehicle backing into the door or other physical collisions, is not covered under our warranty.

Natural Disasters & Acts of Nature

Damage caused by storms, floods, earthquakes, high winds, power surges, lightning, and other acts of nature or events beyond our control falls outside warranty coverage.

Unauthorized Repairs or Modifications

Repairs, alterations, or modifications performed by anyone other than Orange County Garage Doors will void the affected coverage. Work done by others, or unapproved changes to the system, are not covered.

In addition, our warranties do not cover normal wear and tear over time, rust or corrosion resulting from environmental conditions, or problems caused by improper operation of the door or opener. If you have a question about what applies to your job, just ask.

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How to Request Warranty Service

If you think you have an issue covered by your warranty, we make it simple to get help. Here’s how it works:

If an issue turns out to fall outside your warranty, we’ll explain what’s going on and provide a clear, upfront estimate before doing any additional work.

Contact Information

Have a question about your warranty or need to request service? We’re here to help.

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