Welcome to Orange County Garage Doors. By accessing this website or requesting any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or scheduling work with us.
On this page
- Acceptance of Terms
- Use of Website
- Service Requests
- Estimates & Quotes
- Scheduling & Appointments
- Payments
- Warranty Limitations
- Limitation of Liability
- Website Accuracy Disclaimer
- Intellectual Property Rights
- Third-Party Links
- Indemnification
- Changes to These Terms
- Governing Law & Dispute Resolution
- Contact Information
Acceptance of Terms
These Terms & Conditions (“Terms”) govern your use of the website operated by Orange County Garage Doors Inc. (“Orange County Garage Doors,” “we,” “us,” or “our”) and your engagement of our garage door services in Orange County, California. By accessing or using this website, or by requesting, scheduling, or accepting any service from us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website or our services.
These Terms apply to all visitors, customers, and users of our website. We have proudly served Orange County since 2014 and operate under California Contractors State License Board (CSLB) License #994802.
Use of Website
Permitted Use
You may use this website for lawful purposes only, including learning about our services, requesting estimates, and contacting us. You agree to provide accurate and complete information when submitting any request or form through the website.
Prohibited Conduct
When using our website, you agree that you will not:
- Use the website in any way that violates applicable local, state, or federal law;
- Attempt to gain unauthorized access to our systems, servers, or networks;
- Introduce viruses, malware, or other harmful code;
- Copy, scrape, harvest, or collect data or content without our written permission;
- Interfere with or disrupt the operation of the website or its security features; or
- Submit false, misleading, or fraudulent information through any form or request.
Service Requests
Submitting a service request through our website, by phone, or by email is an inquiry only. Requesting service does not create a binding contract or obligate either party until your appointment has been scheduled and confirmed by Orange County Garage Doors. We reserve the right to decline or reschedule any request at our discretion. A binding agreement for services arises only once we have confirmed the scope, timing, and terms of the work to be performed.
Estimates & Quotes
Any estimate or quote we provide before an on-site visit is preliminary and offered for general planning purposes only.
- Preliminary nature. Estimates are based on the information you provide and on typical conditions. They are not a guaranteed final price.
- Final pricing. Final pricing may change after an on-site inspection, where our technician can assess the actual condition of your garage door, hardware, and surrounding components.
- Additional needs discovered onsite. If additional repair needs or parts are discovered during the on-site visit, we will communicate these to you. Any additional work and its associated cost require your approval before that work proceeds.
Scheduling & Appointments
Appointment Windows
We schedule service during appointment windows rather than exact arrival times so that we can give each customer the attention their job requires. We will make reasonable efforts to keep you informed of our technician’s expected arrival.
Cancellations & Rescheduling
If you need to cancel or reschedule an appointment, please contact us as early as possible so we can accommodate you and other customers. We likewise reserve the right to reschedule appointments when necessary and will give you reasonable notice when we do.
Delays Outside Our Reasonable Control
Orange County Garage Doors is not liable for delays caused by circumstances outside our reasonable control, including but not limited to weather, supplier or part availability, traffic, emergencies, labor disruptions, acts of God, or other events constituting force majeure. We will make reasonable efforts to notify you of any such delay and to reschedule promptly.
Payments
Payment for services is due upon completion of the work unless we have agreed otherwise in writing. We generally accept common payment methods, which our technician or office can confirm at the time of service.
- Deposits. For certain jobs, such as special-order parts or larger installations, a deposit may be required before work begins. Any deposit terms will be communicated and agreed upon in advance.
- Late or returned payments. Past-due balances may be subject to reasonable late charges as permitted by California law. Returned or dishonored payments may incur additional fees, and you remain responsible for the full amount owed for the services provided.
Warranty Limitations
Our work is warranted as described in our separate Warranty Policy. Coverage, duration, and exclusions are set out in that policy, and all warranties are limited as stated there. Except as expressly provided in the Warranty Policy, we make no other warranties, whether express or implied, regarding our services. Please review the Warranty Policy for complete details on what is and is not covered.
Limitation of Liability
To the maximum extent permitted by California law, Orange County Garage Doors Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to our services shall not exceed the amount you actually paid to us for the specific service giving rise to the claim. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable California law.
Website Accuracy Disclaimer
The content, descriptions, and pricing information on this website are provided for general informational purposes only and are offered “as is.” While we strive to keep our website accurate and current, it may contain errors, omissions, or outdated information, and is subject to change without notice. Nothing on this website constitutes a binding offer or guaranteed price. Please contact us directly to confirm current service details and pricing.
Intellectual Property Rights
All content on this website — including logos, images, videos, photographs, text, and design — is owned by Orange County Garage Doors Inc. or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any of this content without our prior written permission. Unauthorized use of our content may violate copyright, trademark, and other laws.
Third-Party Links
Our website may contain links to third-party websites or resources that we do not own or control. These links are provided for your convenience only. Orange County Garage Doors is not responsible for the content, accuracy, privacy practices, or availability of any third-party site, and we do not endorse them. Accessing any third-party website is at your own risk and subject to that site’s own terms and policies.
Indemnification
You agree to indemnify, defend, and hold harmless Orange County Garage Doors Inc., its owners, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of this website, your violation of these Terms, or your violation of any applicable law or third-party right.
Changes to These Terms
We may update or revise these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website or our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms, our website, or our services shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in Orange County, California, and you consent to the personal jurisdiction of those courts.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Orange County Garage Doors Inc.
513 E. 1st St. #C, Tustin, CA 92780
Phone: (714) 464-2881
Email: service@24ocgaragedoors.com
CSLB License #994802