Frequently asked questions
What are your areas of service?
We serve cities within and around Orange County, CA.
What are your hours of operation?
We operate 24/7.
How long have you been in this business?
OC Garage Doors has been in business since 1999.
Are your technicians licensed?
Yes, We're licensed, Insured & Bonded.
Are you open during weekends and holidays?
Yes, We are open during weekends and holidays.
How do I get in touch with your company?
You may give us a call any time of the day or night via 714-464-2881 and 888-615-4787.
About Our Services
Do you give free estimates?
We can give free basic and rough estimates over the phone. However, if you need a specific site visit for a more detailed estimate, a minimal fee will be charged for logistics.
Do you install new garage doors?
We do sell & install new garage doors.
Do you make custom sized doors?
Yes, We can discuss about the possible and allowable shape and size for your door. We will give you proper recommendation if the design will be safe and feasible for you.
How much do you charge for your services?
How much does a new garage door cost?
Do you offer guarantees for your work?
We guarantee, top quality service and materials. All our technicians are professionals and are reliable.
What type of garage doors do you repair?
We repair all kinds of garages doors and electrical gates for both residential and commercial buildings.
How often should garage door be checked by technicians for repair?
Ideally, garage doors must be checked by professional technicians at least once a year.
Is it possible to have just a portion of the door replaced?
My garage door cannot / won't open. What could have happened?
If your garage door won't open that be due to the automatic opener or a broken spring.
My garage door cannot / won't close, How should I get it closed?
How can I keep the garage door in good condition?
Some garage doors come with a manual with specific maintenance instructions. Follow these. To be sure, have the garage door inspected by professionals yearly.
What do I need to prepare before the door technicians arrive?
The immediate surroundings of your garage door area must be free from items to give our technicians ample space to work on.
Do you offer a warranty for the work?
Brand new doors have a warranty period of five years on sections & tracks. For services, Our warranty is 90 days to one year for labor.
What happens to my old garage door?
Is it possible to use existing parts and mechanisms of my old door?
How do I know if my garage door needs repair?
Garage doors should smoothly open and close without jamming at any point. If your door seems to be very heavy or if you need to force open or close, then repair is due.
Can garage doors be painted?
Most garage doors can be painted, depending on the type of material. Consult the manual for specific painting instructions.
What type of garage door is best for my home or building?
What is the leading cause of garage door damage?
Many garage door damages are caused by being hit by vehicles and lack of maintenance.